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Encha Reviews

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Overall Rating

4.4
9 Reviews
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About Encha

Encha.com is a platform that specializes in Organic Green Tea Matcha from Uji, Japan. Their products include Ceremonial Grade Matcha Powder and Latte Grade Matcha Powder. The matcha provides Lasting Zenergy, a unique feeling of alert calmness, thanks to the combination of caffeine and L-theanine. The matcha has an authentic flavor, slightly grassy and full of umami, offering a complex flavor profile along with a thick, frothy texture. All their matcha is grown in Uji, Japan, known for its high-quality matcha. The vibrant green color of their matcha demonstrates its quality. They also offer a subscription program for customers to automatically receive their chosen Encha Products on a monthly basis. The matcha offers six hours of energy, without the crash, which is why coffee drinkers are increasingly making the switch. The matcha is pure, organic, and unsweetened. The company insists on a deep involvement in the entire process, from the farming to grinding to packaging. Every plant is shade-grown and every package passes strict lab tests. They never use pesticides or synthetic chemical fertilizers in their farming practices.

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Encha Customer Reviews (9)

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Maddison North
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Feb 9, 2023
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Feb 8, 2023
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Feb 5, 2023

Encha Customer’s Q&A

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Encha Features and Benefits

Encha.com is a platform that offers high-quality matcha products. Here are some key features and benefits:

  • Matcha Benefits: Replacing daily coffee with matcha can offer numerous health benefits. Matcha contains caffeine along with theanine, providing long-lasting energy without the crash. Theanine calms and centers the mind, while caffeine provides a boost of energy. Matcha also offers antioxidant and anti-inflammatory benefits from catechins, including ECGC.

  • Antioxidant-Rich: Matcha leaves are ground rather than steeped, meaning every bit of nutrients, including the powerful antioxidant, catechins, is ingested. This is equivalent to the serving of catechins from TEN cups of brewed green tea.

  • Better Taste: Matcha tastes softer and smoother than classic green tea because the stems are removed in processing. The higher theanine also softens the flavor and adds umami.

  • Calming & Energizing: Matcha has more theanine than regular green tea because matcha plants are shade-grown for about three weeks before the harvest. Theanine, also referred to as L-theanine, is an amino acid that helps kickstart alpha-frequency brain waves, which induce a state of wakeful calmness.

  • 6 Hours Of Clean Energy: Offers a ‘clean’ energy lift, avoiding the caffeine jitters associated with coffee.

  • Calmness Enhancer: L-theanine induces relaxation without drowsiness, historically aiding meditation focus.

  • Rich In Antioxidants: High catechin content, particularly EGCG, may combat cancer and stabilize free radicals.

  • Cognitive Support: Matcha’s components, including L-theanine, are linked to improved brain function.

  • Immune System Supporter: Contains compounds that boost immunity, including Catechins, Theanine, and vitamins A & C.

  • Detoxifies The Body: Chlorophyll in matcha assists in purifying the body of toxins and heavy metals.

  • Heart Health: May reduce LDL cholesterol and triglycerides, protecting against heart disease.

  • Improves Skin Health: Antioxidant properties can reduce inflammation and prevent premature aging.

These features and benefits make Encha.com a great choice for those looking for high-quality matcha products.

About encha.com Prices and Cost?

Encha offers a subscription program where customers can save up to 15% on their purchases. The subscription is automatically renewed every one or two months, and the same product is auto-ordered and auto-shipped to the customer. However, international shipping for the subscription is not possible due to high shipping costs. For international customers, the best saving is to buy a few packets at a time.

As for the prices of some products, the Encha Ceremonial Grade Pure Organic Matcha 60g is priced at $39.95, while the Encha Latte Grade Pure organic matcha 60g is priced at $29.95. Please note that prices may vary and it's always best to check the official website for the most accurate and up-to-date information.

What is the payment method for encha.com?

Payment for all products on Encha.com is due in advance of shipping and at the time of placing the order. For all charges for any products sold on the website, Encha will bill your credit card or alternative payment method offered by Encha. It's important to provide valid and updated payment information.

Encha FAQs

FAQ

How To Open A Encha Account?

To open an account on Encha.com, follow these steps:

  1. Visit Encha.com.
  2. Click on Login in the upper right-hand corner of the website.
  3. If an account under the entered email does not exist, the system will generate an error message “Invalid login credentials”. In this case, the same email can be used to create a new account.
  4. Follow the prompts to enter the required information and create the account.

Once the account is created, it's possible to manage subscriptions, edit delivery dates, skip a delivery, or cancel and reactivate the subscription. All these options are available in the account settings. Enjoy shopping on Encha.com!

FAQ

Encha Alternatives

Here are the top 10 alternatives to encha.com:

  1. saysimple.com: An omnichannel customer communication platform that streamlines all messaging channels into one single platform.
  2. get.chat: A versatile multi-agent inbox solution that enables multiple integrations with WhatsApp Business API.
  3. hiverhq.com: A platform trusted by over 10,000 teams to streamline shared inbox management and run multi-channel help desks from their inbox.
  4. bridge24.com: A platform that offers various services.
  5. kayako.com: A help desk software for personal and connected customer service. It delivers exceptional customer service in multiple languages across live chat, email, Facebook, and Twitter.
  6. HelpCrunch: A live chat software for small businesses and startups. It is an all-in-one customer platform that offers modern live chat, email marketing automation, and ticketing software.
  7. Help Scout: A platform that scales like any other help desk, but the customer experience is personalized like a normal email.
  8. Deskpro: A platform that creates helpdesk software providing exceptional support experiences for businesses across the globe.
  9. Supportbench: A G2 and Capterra top-rated customer support helpdesk built for B2B teams.
  10. UserEcho: A platform that offers various services.

These platforms offer a range of services from customer communication, help desk management, to CRM systems. They are ranked based on their affinity to encha.com in terms of keyword traffic, audience targeting, and market overlap. Each of these platforms has its unique features and advantages, so the best alternative would depend on specific needs and preferences.

FAQ

What is Encha's shipping policy?

Encha offers free standard shipping for orders over $50 for U.S. addresses, and subscription orders come with free standard shipping. The shipping method options include standard and expedited, with varying delivery durations and weight limits. Shipping charges may be subject to change.
FAQ

What is Encha's return policy?

Encha honors returns of Encha products purchased from Encha.com within 30 days from the date of the order, with some restrictions on opened products. Customers are responsible for return postage, and the original shipping cost will not be refunded.
FAQ

What should I do if my Encha products have defects or shipping damages?

If customers identify product defects, order fulfillment errors, or shipping damages, they should email the Encha team at encha@encha.com within 7 days of delivery and include detailed pictures, a picture of the Encha packing slip, and the order ID number. Encha will either replace the products or refund the customer's payment, depending on their preference.
FAQ

How do I initiate a return with Encha?

To initiate a return, customers should email the Encha team at Encha@Encha.com with their return intent and follow the instructions provided.
FAQ

What payment methods does Encha accept?

Encha accepts Amazon Pay, AMEX, Apple Pay, Diners Club, Discover, MasterCard, PayPal, Shop Pay, Venmo, and Visa.
FAQ

About encha.com Popular Products and Services?

Encha.com is known for its Organic Green Tea Matcha from Uji, Japan. The website offers a variety of products, with the most popular being the Ceremonial Grade Encha and Latte Grade Encha. These products are organic matcha powders that are priced from $19.90.

The Ceremonial Grade Encha is for those who want the best and most complete matcha experience. On the other hand, the Latte Grade Encha is for those who want the highest-grade matcha lattes in the world.

Encha's matcha provides Lasting Zenergy, a unique feeling of alert calmness, thanks to the combination of caffeine and L-theanine. The matcha has an authentic flavor, slightly grassy and full of umami, offering a complex flavor profile along with a thick, frothy texture.

All of Encha's matcha is grown in Uji, Japan, known for its high-quality matcha. The vibrant green color of the matcha demonstrates its quality. The matcha is USDA Certified Organic and is grown without the use of pesticides or synthetic chemical fertilizers.

Encha's matcha offers six hours of energy without the crash, making it a popular choice for coffee drinkers looking for an alternative. The matcha helps you move through your day with focused intention, grounded and purposeful.

Encha's products are highly rated, with over 6,800+ matcha lovers giving it a 4.6-star rating. Notable figures such as actress Kristen Bell and U.S. Olympian Casey Andringa have praised Encha's matcha.

Encha's matcha is available for purchase on their website, with all three of their organic matcha grades ground from tea leaves grown on their farm in Uji, Japan. The matcha powder is pure, rich in flavor, and does not contain any added sugar.

FAQ

Can you tell me more about Encha tea?

Encha Matcha is a brand of organic green tea matcha from Uji, Japan. The matcha is grown on an organic farm and is of premium quality, coming from the first harvest of the year. The leaves used are the most tender and are plucked each spring. This results in a matcha that is vibrant green in color and has a complex flavor profile that is slightly grassy and full of umami. The matcha also offers a unique feeling of Zenergy, as the caffeine provides energy while L-theanine offers a feeling of alert calmness. Encha offers different grades of matcha, including ceremonial grade and latte grade. The ceremonial grade matcha is best suited for the traditional style of drinking matcha, with water only. It has a smooth, full-bodied, delicately grassy taste and is never bitter. The latte grade matcha is ideal for making matcha lattes. All of Encha's matcha is USDA Certified Organic..

FAQ

What is Encha Organic Matcha powder?

Encha Organic Matcha Powder is a type of green tea powder that originates from Uji, Japan. It's made from organic tencha leaves which are hand-plucked and held to the strictest quality standards. The leaves are shade-grown and every package passes strict lab tests. The company insists on a deep involvement in the entire process, from farming to grinding to packaging. They never use pesticides or synthetic chemical fertilizers in their farming practices, so you can rest assured you’re getting pure, organic, and unsweetened matcha with every cup.

There are different grades of Encha Organic Matcha Powder. The Ceremonial Grade Matcha Powder is ground from premium, first-harvest leaves, which are the most tender, plucked each spring. It’s best suited for the ceremonial style of drinking matcha, with water only. The taste is smooth, full-bodied, delicately grassy, and never bitter.

The Latte Grade Matcha Powder is specially crafted to produce a creamy & frothy matcha latte. Unlike ceremonial-grade matcha, this latte-grade matcha has a bold flavor & is perfect for mixing with milk or milk substitutes.

Encha Organic Matcha Powder provides a unique feeling of Zenergy, which is a calm yet focused energy that lasts for hours. This is why coffee drinkers are increasingly making the switch to matcha. Matcha offers six hours of energy, without the crash. With matcha, you’re able to move through your day with focused intention – grounded and purposeful.

Encha Organic Matcha Powder is available for purchase online and comes in various sizes and prices. It is highly rated by customers for its quality and taste.

FAQ

Where can I buy Encha products?

Encha products can be purchased from the manufacturer's official website. They are also available from a number of other online and offline retailers like Amazon, Nine Life, and Walmart.

FAQ

How do I prepare Encha's matcha?

To prepare Encha's matcha, start by sifting 1 teaspoon of Encha ceremonial-grade matcha into a bowl. Add two ounces of hot water (not boiling) and whisk vigorously until the powder is fully dissolved. Add more hot water to fill the bowl and continue whisking until frothy with a velvety consistency. For a matcha latte, there are several methods: using a traditional whisk, a handheld frother, or shaking iced latte in a bottle. For each method, the process involves combining the matcha with hot water and whisking until frothy. Enjoy your matcha or matcha latte!

FAQ

Are there any other products available on encha.com?

Encha.com offers a variety of products. The main product is Encha Ceremonial Grade Matcha Powder, which is priced from $19.90. This matcha powder is for those who want nothing less than the best and most complete matcha experience. Another product is the Encha Latte Grade Matcha Powder, which starts at $19.00 and is for those who want the highest-grade matcha lattes in the world. All matcha is grown in Uji, Japan – the world’s best terroir for authentic, high-quality matcha. The vibrant green color demonstrates its quality, and the matcha is USDA Certified Organic. Encha also offers Kits and Latte Grade Encha. The latter is ground from standard, high-quality first-harvest leaves and is perfect for making matcha lattes. Encha also sells accessories like a Matcha Jar, Matcha Scoop, Sifter, and Whisk Holder. All three of their organic matcha grades are ground from tea leaves grown on their farm in Uji, Japan. They never add sugar to their matcha powder, so you can expect pure, rich matcha flavor, no matter how you choose to enjoy your tea.

FAQ

How do I contact customer service at encha.com?

To get in touch with the customer service at Encha.com, an email can be sent to encha@encha.com. This is the official contact email provided on their website.

FAQ

encha.com Return Policy?

Encha.com has a return policy that allows the return of products purchased from their site within 30 days from the date of the order, with proof of Order# and confirmation email. However, for Encha Organic Matcha powder, if it has already been opened, it cannot be returned because it is a food item.

As for the shipping policy, Encha.com offers free standard shipping for orders at $50+ for U.S. addresses. Subscription orders also come with free standard shipping. However, once the package is paid for and shipped, the responsibility is transferred to the courier. Encha.com is not responsible for any lost or stolen packages during the shipping and delivery process. Please note that shipping charges are subject to change, as shipping couriers change their rates every year.

FAQ

How do I return a product to encha.com?

To return a product to Encha.com, follow these steps:

  1. Email the Encha team at Encha@Encha.com to notify them of your intent to return.
  2. The team will email you the return instructions.
  3. You will be responsible for your return postage.
  4. Once Encha receives your returned products and inspects them to ensure they meet all the conditions, they will refund the product cost to your original payment method.

Please note that Encha Organic Matcha powder cannot be returned if it has already been opened, as it is a food item. Returns are honored within 30 days from the date of the order, with proof of Order# and confirmation email.

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